Introduction
First International Computer Inc. (FIC) is one of the oldest, largest, and most successful computer hardware companies in the world. Starting out as a company that repaired, sold and developed IBM compatible PCs and peripherals in the late 1980s, FIC quickly established a name for itself in the computer hardware industry that continues to this day. From developing innovative products to providing excellent customer service, this company has made a huge name and impact in the computer hardware market.
History
FIC was founded in 1989 by entrepreneur Jun-Jie Chen in Taipei, Taiwan. Chen, recognizing the growing demand in the personal computer market, pooled together his financial resources together with those of his close friends and family to create FIC. Soon, the products FIC produced quickly rose in popularity and demand, allowing the company to establish several strategic partnerships with companies such as Fujitsu, Hewlett-Packard, and SGI in order to produce their products. By 1993, FIC had established itself as the major manufacturer in the personal computer and electronic goods industry in the region and was quickly gaining popularity amongst individuals and corporate clients.
In order to diversify and increase its presence in the global market, FIC began expanding operations into other countries around the world. By the end of the 1990s, FIC had become a force to be reckoned with, earning it the title of “one of the leading and most profitable computer hardware companies in the world.” In the present day, FIC operates in more than 30 countries around the world, including the United States and China, and has become the premier provider of computer hardware solutions.
Innovation
FIC has made a huge impact on the computer hardware industry by innovating and developing new products and technologies. They have created innovations such as the FIC Motherboard Standard, the world's first open platform for microprocessors and memory, as well as the FIC laptop, the world's first light, all-in-one laptop. By introducing new concepts, FIC has become a leader in the industry, developing products that are not only unique but also customizable.
Another area FIC has excelled in is their development of peripherals. FIC produces a wide range of accessories, such as keyboards, mice, webcams, and more, that are designed to increase the performance of computers and laptops. These peripherals are created in order to meet the needs of different customers, offering features that increase efficiency and make it easier for users to use their computers trouble-free.
Excellent Customer Service
Not only has FIC revolutionized the computer hardware market with their innovative products, they have also become known for their excellent customer service. FIC wants customers to be satisfied with their products, so they provide live technical support in addition to on-site services. This technical support team is quick to quickly address any issues customers may have, whether it involves a faulty product or simple customer service inquiries. FIC also offers a wide range of warranties, ranging from one month to five years, to protect their customers in case of any malfunctions.
FIC has been making a name for itself in the computer hardware market for over three decades. What sets them apart from the rest of the competition is that they have a commitment to innovation, customer service and quality. With their wide range of products and excellent customer service, FIC has been able to establish itself as one of the leading computer hardware companies in the world.