Inbenta is a leading software company for AI-powered conversational solutions. It was founded in 2012 by Slim & Sadi Othmani in Barcelona, Spain. It provides AI-powered search, chatbots and customer recognition solutions to companies across industries. Its goal is to make it easier for customers to find and communicate with businesses in the age of digital transformation.
Inbenta is committed to helping customers make better decisions, faster. Its AI technology is designed to help customers find the answers they need quickly and accurately. Its technology integrates with existing customer support systems to provide an enhanced customer experience. Inbenta's solutions are used by some of the world’s leading companies, including GoPro, Intercom, P&G and Shell.
Inbenta's core AI solution is powered by its proprietary Natural Language Processing (NLP) engine. This engine enables the software to understand customers’ natural language queries and provide responsive answers. In addition to providing fast and accurate answers to customer inquiries, the company also provides an efficient way of tracking customer inquiries and providing personalized responses.
Inbenta provides automated customer support solutions for different types of platforms, including websites, applications, mobile apps and messaging solutions such as WhatsApp and Facebook Messenger. Inbenta's solutions enable companies to create automated customer support systems that respond to customer inquiries in real-time. This helps reduce customer support costs, improve customer experience and increase customer loyalty.
In addition to providing automated customer support solutions, Inbenta also provides AI-powered chatbot solutions. Its chatbots are designed to provide personalized conversations with customers and help them solve their queries quickly and accurately. The company's chatbots can be used to provide customer service, engage customers, provide sales support and more.
Inbenta provides a range of services to help its customers maximize the potential of their AI solutions. This includes analytics, integration, testing and support. Inbenta also provides consultation services to help businesses understand the capabilities of their AI-powered solutions. The company also provides a range of tutorials, webinars and e-books to help organizations better utilize its solutions.
In conclusion, Inbenta is a leading software company for AI-powered conversational solutions. It provides automated customer support solutions, AI-powered chatbot solutions, analytics, integration and other services to help organizations maximize the potential of their AI solutions. Inbenta's solutions enable companies to improve customer experience, reduce customer support costs and increase customer loyalty.
